FAQs

Still have questions? Please reach out, and we will get back to you as soon as possible!

Permanent jewelry refers to pieces of jewelry that are designed to be worn continuously without the intention of removing them. This type of jewelry is welded shut so that it can't be easily taken off. The concept emphasizes longevity and permanence, symbolizing unbreakable bonds, lasting memories, or significant milestones.
Permanent jewelry is designed to be worn continuously and can last years but it is not truly “permanent”. Chains used for permanent jewelry are designed to break under pressure for safety reasons. The jewelry can be removed by cutting it off with scissors or wire cutters.
If you want the custom experience without the permanence, we can add a clasp so you can remove it whenever you would like!
Yes! We can easily integrate a charm or connector to enhance your jewelry!
Yes! The welding process is quick, safe, and painless. It involves a small spark that fuses the metal. Precautions are taken to ensure safety to the wearer.
Not at all! The process of fitting and welding the jewelry closed is quick and completely painless.

All our jewelry is crafted using high quality materials, specifically gold filled and .925 sterling silver. Gold filled jewelry contains a thick layer of real gold, ensuring durability and a rich, lasting shine that resists tarnishing. Likewise, .925 sterling silver, composed of 92.5% pure silver, is renowned for its strength, elegance, and hypoallergenic properties. These premium materials guarantee a luxurious appearance and also provide longevity, allowing you to cherish your pieces for years to come.
To take care of permanent jewelry, gently wash it with a soft-bristle brush and dish soap. Avoid direct contact with chemicals such as lotions and perfumes. Make sure to wear your jewelry with care. Permanent jewelry is not indestructible and should be treated accordingly.

We offer a lifetime warranty for any jewelry that breaks at the weld point. We will repair it free of charge.
If your chain breaks, we will repair it free of charge.
Yes! Simply cut the chain with scissors or wire cutters at the jump ring. Keep your chain so we can reattach it when you’re ready.

Yes, appointments are required. We do not accept walk-ins during normal business hours.
All appointments can be booked here.
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Permanent jewelry services are available only for individuals aged 13 and up.
If you are under 18, your parent or guardian must schedule the appointment for you and be present at the first appointment.
Only a few minutes. The hardest part is deciding on a chain!
All of our pieces at The Zap Zone are tiered in pricing. Each tier is based on the material, weight of the chain, and design intricacy. Here's a breakdown of our prices:
- Bracelets: $75-$120
- Anklets: $110-$175
- Rings: $35-$50
- Hand chains: $150-$240
- Necklaces and body chains: Priced per inch, ranging from $12-$18.50 per inch
- Connectors: $15-$30 each
Pricing and photos for each piece can be found here.